For much of my career, it's been normal for me to follow a cradle to grave path for whatever it is that I've designed. What I mean is that the work isn't finished when the product is delivered, because I still need to write the handbook (or at least contribute my part of the handbook), and teach the users how to use whatever it is.
So both handbooks and teaching have always been part of what I do. But in 2010, I had the opportunity to finally be qualified to do what I was already doing, when those of us who taught were asked to get our formal TAA qualifications.
I actually do enjoy teaching, and when I tell my students that I have also learned from them, I mean it. Every time I teach a course it is different, because I build on experiences and feedback from the last time.
The pages in this section tell a few stories of some interesting lessons that I've learned along the way.